Buying into the ‘Nordstrom Way’

Upscale fashion chain will raise the bar when it comes to customer service in Ottawa, experts say

BY DAVID SALI david@obj.ca
RETAIL

The most anticipated new store at the Rideau Centre in years brought more than just exclusive fashion brands when it officially arrived in the capital earlier this month, retail experts say. Nordstrom also sets a higher standard of customer service...

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